There seem to be (at least) a few mostly non-overlapping usages of the term “operator” floating around. That’s ok. Words often have multiple distinct definitions/usages.
Here are some definitions of “operator”, from FDEDictionary.com:
- A business operator: a person (or agent) who performs significant aspects of running a business. In this sense, operating a business is distinct from just founding it (creation/vision), funding it (investing money), or just working at it (as an employee). Example: Josephine has grown that robot laundromat business from 2 struggling locations to 10 profitable ones, so she is a real operator.
- A technical operator. A person who interfaces with a business to figure out what needs to be automated how, then creates that automation (typically using some custom software and some existing software) and sees it through to successful production that improves the business’ efficiency, profitability, or capabilities. This may be an engineer with business and communication skills and initiative. Example: That org moved its rote work from office tools to agents, so its people could focus on the things they do best as humans, as proof that the operator who made it happen really succeeded.
- A sales operator. Any person in the spectrum of business growth role (e.g., from business development associate to president) who does not deliver client success directly, but instead is focused on growing the business of their firm (e..g, by finding and nurturing relationships with people whose needs they understand how to help). In this sense, the role is technically non-technical. Example: Alex is such an operator, they exceeded their sales growth goal for the sixth quarter in a row.
One wonders: is AI-generated text in part directly responsible for an increased usage of (prevalence), or a broadening in the applications of (generality), the term “operator”?